When it comes to internal communication, many people first think of how management can best communicate with employees. However, this uni-directional idea reflects only a small part of what internal communication really is about. At least since the Corona pandemic, it has become clear what is missing. Since then, the new normal is a working world that is flexible, remote and asynchronous. This deep dive talks about how internal communication needs to evolve in order to empower employees and promote a feeling of togetherness. Also, it looks at new digital tools that companies can use to update their own procedures.